Privacy Policy

Effective Date: 19 March 2024


At Exide Energy Solutions, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or services.


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1. Information We Collect


We collect the following types of information:


A. Personal Information


When you register or invest with us, we may collect:

Full name

Email address

Phone number

Address

Bank account or UPI details (for transactions)

Government-issued ID (for KYC compliance)


B. Non-Personal Information


Automatically collected data such as:

Browser type

Device information

IP address

Cookies and usage data


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2. How We Use Your Information


We use your information to:

Create and manage your investment account

Process transactions and payouts

Verify your identity for security and regulatory compliance

Send updates, offers, and newsletters (you can opt out anytime)

Improve our services and user experience

Detect and prevent fraud or suspicious activities


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3. Data Sharing and Disclosure


We never sell your personal data to third parties. We may share your information only with:

Government authorities, if legally required (e.g., for audits, tax purposes)

Payment gateway providers, for processing secure transactions

KYC verification partners, to comply with financial regulations

All third-party partners are contractually obligated to safeguard your data.


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4. Security of Your Information


We implement robust measures to protect your personal data:

SSL encryption

Secure cloud storage

Two-factor authentication (2FA)

Regular data audits


While we strive to protect your information, no method is 100% secure. In case of any data breach, you will be notified immediately.


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5. Your Rights


As a user, you have the right to:

Access, update, or delete your data

Withdraw consent for marketing communications

Request a copy of the data we store about you

Lodge a complaint with a data protection authority


For any such requests, contact us at:

📧 support@exideenergysolutions.de


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6. Cookies and Tracking Technologies


Our website uses cookies to:

Remember user preferences

Analyze site traffic and performance

Enhance user experience


You can manage or disable cookies from your browser settings at any time.


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7. Third-Party Links


Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those websites.


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8. Children’s Privacy


Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.


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9. Policy Updates


We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We recommend reviewing it regularly.


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10. Contact Us


If you have any questions or concerns regarding our Privacy Policy, please contact us:

Exide Energy Solutions

📧 Email: support@exideenergysolutions.de

🌐 Website: www.exideenergysolutions.de